Need to delete an account or your data?

This page is provided for players who want to request deletion of their Sort & Joy Studio account, personal data, or both. Please use the same email address associated with your account whenever possible so we can verify and process your request faster.

1
Choose the request type Select whether you want to delete your account, only your stored data, or both. You can add details in the message box.
2
Provide your contact details Enter your name and email so we can identify the request and contact you if any additional verification is required.
3
Deletion may take up to 14 days Once the process begins, we may need up to 14 days to complete deletion across our systems.
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Important notice If your account or data is permanently deleted, game progress, cleared levels, scores, and unused virtual items may be permanently lost and may not be recoverable.
Contact US
Submitting will open your default email app with the request details prepared for TrainloopSup@outlook.com.
This request form is intended for account deletion and personal data deletion requests. For general support or other legal inquiries, please contact TrainloopSup@outlook.com.

By submitting a request, you understand that we may need to verify your identity before taking action, and that certain information may be retained where required for legal compliance, dispute resolution, or contract enforcement.